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Our Mission

We take care of our customers better than anyone else.

Main Street America Insurance is driven by purpose.

At Main Street America Insurance, caring for our customers drives everything we do. It’s so much more than a mission ― it’s a vital belief that shapes our culture, strengthens our values and guides every decision we make.

Founded in 1923, Main Street America was built out of the desire to support the local farming community with quality, dependable auto insurance. Over 100 years later, we’re still committed to providing regional expertise, high-quality coverage, and community support to our valued agents and policyholders.

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How We Operate

Main Street America is a leader in property and casualty insurance, including commercial lines, personal lines, and surety bonds. We proudly provide customized, quality coverage through independent insurance agents. Why independent insurance agents? Local agents know your community best, providing a unique understanding of the risks and requirements you may face. And, most importantly, they specialize in getting to know you as an individual to provide personalized service.

Find a local, independent insurance agent >

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Our Values

We operate with six core values at the heart of every decision: Innovative, Inclusive, Accountable, Courageous, Caring, and Trustworthy.

See how these values inspire our culture >

Quote from Chris Listau, President and CEO - Our response to help protect the people and businesses on main streets nationwide goes beyond insurance coverage. We believe each of us play a role in creating equitable, diverse and thriving communities
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Supporting Communities

Employees are encouraged to spend time and resources to build up their local communities. With two annual volunteer service days, company matched charitable gifts, and company-led service opportunities each year, we’re committed to caring for those who need it most.

Learn more about our work in the community >

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Insurance You Can Count On

With nearly half a million policies in force, and $1.1 billion in direct written premium, Main Street America is a major insurance carrier in the United States. We partner with experienced, local insurance agents across the country, providing dedicated support, claims, sales and underwriting teams. When you have a claim, we take care of it right away. It's that simple. Our responsive claims are backed by the financial strength of American Family Insurance Group, ranked on the Fortune 500 list of the largest U.S. corporations. Plus, we have a financial strength rating of A (Excellent) from A.M. Best.

Learn more about our companies >

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Working at Main Street America

If you’re ready to build meaningful relationships instead of customer bases, Main Street America Insurance is looking for you. We offer a collaborative environment, competitive benefits and compensation, and the chance to create lasting impact in people’s lives.

Visit our careers section >

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Our Leadership

Our leadership team is committed to ensuring we are a stable carrier for agents and policyholders today—and in the future. We lead with transparency, inspiring and empowering teams to deliver quality products and services. We explore new opportunities and move quickly for our company and customers.

Learn about our leadership >


It’s an exciting time at Main Street America Insurance. From new products and services to community events, we are paving the way to a better future.

See what’s happening in our newsroom >

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