Main Street America Insurance is committed to making the claims process as easy as possible to get you back on track quickly after suffering a loss. For added peace of mind, claims can be reported 24/7 because the unexpected can happen at any time. We're ready to be there for you.

What Type of Claim Are You Here About?

POLICYHOLDERS

We're sorry you've had an incident, and we hope everyone is okay. You may file your personal auto claim online using our online form. We'll be in touch within 3 business days.

Alternatively, personal auto claims may be filed 24/7 by calling 877.425.2467. Your local, independent insurance agent can also help you file your claim.

Before you call, make sure you have the following:

  • Policy number
  • Time and date of the event
  • Photos of damage to your vehicle or property
  • Contact information of others involved
  • Billing ZIP code

NON-POLICYHOLDERS / THIRD PARTY

If you represent another insurance carrier or are a guest reporting an incident, please complete this form to report your claim.

WINDSHIELD AND AUTO GLASS ONLY

If your claim involves only auto glass such as windshield damage or window glass cracks and chips, please file your claim with our partner Safelite via this online form. Your local insurance agent can also help you file your claim.

POLICYHOLDERS

We're sorry you've had an incident, and we hope everyone is okay. You may file your commercial auto claim online using our online form. We'll be in touch within 3 business days.

Commercial auto claims may also be filed 24/7 by calling 877.425.2467. Your local, independent insurance agent can also help you file your claim.

Before you call, make sure you have the following:

  • Policy number
  • Time and date of the event
  • Photos of damage to your vehicle or property
  • Contact information of others involved
  • Billing ZIP code
NON-POLICYHOLDERS / THIRD PARTY

If you represent another insurance carrier or are a guest reporting an incident, please report your claim by phone: 877.425.2467.

WINDSHIELD AND AUTO GLASS ONLY

If your claim involves only auto glass such as windshield damage or window glass cracks and chips, please file your claim with our partner Safelite via this online form. Your local insurance agent can also help you file your claim.

POLICYHOLDERS

We're sorry you've had an incident, and we hope everyone is okay. You may file your personal property claim online using our online form. We'll be in touch within 3 business days.

Property claims may also be filed 24/7 by calling 877.425.2467. Your local, independent insurance agent can also help you file your claim.

Before you call, be sure to have the following:

  • Policy number
  • Time and date of the event
  • Photos of damage to your property
  • Contact information of others involved
  • Billing ZIP code
NON-POLICYHOLDERS / THIRD PARTY

If you represent another insurance carrier or are a guest reporting an incident, please report your claim by phone: 877.425.2467.

POLICYHOLDERS

To report a workers' compensation claim, please contact our customer care unit 24/7 at 877.425.2467. Your local, independent insurance agent can also help you file your claim.

POLICYHOLDERS

To report a business owners or general liability claim, please contact our customer care unit 24/7 at 877.425.2467. Your local, independent insurance agent can also help you file your claim.

POLICYHOLDERS

To report a bonds claim, please mail your claim information to:

Main Street America Insurance
ATTN: Bond Claims
55 West Street
Keene, NH 03431

POLICYHOLDERS

To report a farm and ranch claim, please contact our Farm and Ranch Claim Assistance at 833.561.3126 and select option 1. Your local, independent insurance agent can also help you file your claim.

POLICYHOLDERS

To report an agribusiness claim, please contact our agribusiness unit directly at 855.672.2474.

Claim Related Resources

Deductible Status image
Deductible Status

Check the status of your deductible by visiting mydeductible.com and entering the following information from your subrogation notice:

  • Claim Identification Number (CID)
  • Claim number
  • Password

If you do not have the letter containing this information, please contact (866) 617-8276 or msa@craig-is.com.

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Auto Repair Shop Locator

Locate a Main Street America Insurance Shop of Choice participant.

Medical Provider Electronic Bill Submission
Medical Provider Electronic Bill Submission

Are you a medical provider? See our bill submission guidelines.

Hear from our customers

“I have numerous success stories where claims were handled in such a professional way that clients become customers for life. ”
Mathieu Steele
Agent - Stan Steele Agency
“We believe Main Street America shares many of the same values and truly respects the relationship between the agency and partnering carrier, as well as recognizes and gives back to the communities in which they operate. ”
Brian Daubert
Agent - PayneWest Insurance
“We can always reach an underwriter by phone and get an immediate response. In fact, all of the Main Street America employees we interact with are very helpful and return our calls and emails promptly. ”
George Abbott
Agent - Abbott Insurance Agency
“Whether it is a policy or billing question, Main Street America is always willing to go the extra mile to help answer or resolve the issue. ”
Lora Wehrmann
Agent - Eastern Shore Insurance
“Main Street America has a great willingness to listen and we can always talk with them and get things done. We get very good service and resolution. ”
Kent Spain
Agent - Suffolk Insurance Corporation
“Working with Main Street America is a pleasure. We are truly mutually aligned in our goals for a successful partnership. ”
Doug Bishop
Agent - Bouchard Insurance
“One of the things we love about Main Street America is that our success is the result of teamwork and the strong personal relationships we have developed. ”
Mary Ellen Gullickson
Agent - The Pilzer-Gullickson Group
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