Report a Claim

Main Street America Insurance is committed to making the claims process as easy as possible to get you back on track quickly after suffering a loss. For added peace of mind, claims can be reported 24/7 because the unexpected can happen at any time. We're ready to be there for you.

What Type of Claim Are You Here About?

Business Owners or General Liability

POLICYHOLDERS

To report a business owners or general liability claim, please contact our customer care unit 24/7 at 877.425.2467. Your local, independent insurance agent can also help you file your claim.

Workers' Compensation

POLICYHOLDERS

To report a workers' compensation claim, please contact our customer care unit 24/7 at 877.425.2467. Your local, independent insurance agent can also help you file your claim.

Commercial Auto

POLICYHOLDERS

We're sorry you've had an incident, and we hope everyone is okay. You may file your commercial auto claim online using our online form. We'll be in touch within 3 business days.

Commercial auto claims may also be filed 24/7 by calling 877.425.2467. Your local, independent insurance agent can also help you file your claim.

Before you call, make sure you have the following:

Policy number
Time and date of the event
Photos of damage to your vehicle or property
Contact information of others involved
Billing ZIP code

NON-POLICYHOLDERS / THIRD PARTY

If you represent another insurance carrier or are a guest reporting an incident, please report your claim by phone: 877.425.2467.

WINDSHIELD AND AUTO GLASS ONLY

If your claim involves only auto glass such as windshield damage or window glass cracks and chips, please file your claim with our partner Safelite via this online form. Your local insurance agent can also help you file your claim.

Farm and Ranch

POLICYHOLDERS

To report a farm and ranch claim, please contact our Farm and Ranch Claim Assistance at 833.561.3126 and select option 1. Your local, independent insurance agent can also help you file your claim.

Surety Bonds

POLICYHOLDERS

To report a bonds claim, please mail your claim information to:

Main Street America Insurance
ATTN: Bond Claims
55 West Street
Keene, NH 03431

Personal Auto

POLICYHOLDERS

We're sorry you've had an incident, and we hope everyone is okay. You may file your personal auto claim online using our online form. We'll be in touch within 3 business days.

Alternatively, personal auto claims may be filed 24/7 by calling 877.425.2467. Your local, independent insurance agent can also help you file your claim.

Before you call, make sure you have the following:

Policy number
Time and date of the event
Photos of damage to your vehicle or property
Contact information of others involved
Billing ZIP code

NON-POLICYHOLDERS / THIRD PARTY

If you represent another insurance carrier or are a guest reporting an incident, please complete this form to report your claim.

WINDSHIELD AND AUTO GLASS ONLY

Homeowners, Renters, Condo or Landlords

POLICYHOLDERS

We're sorry you've had an incident, and we hope everyone is okay. You may file your personal property claim online using our online form. We'll be in touch within 3 business days.

Property claims may also be filed 24/7 by calling 877.425.2467. Your local, independent insurance agent can also help you file your claim.

Before you call, be sure to have the following:

Policy number
Time and date of the event
Photos of damage to your property
Contact information of others involved
Billing ZIP code

NON-POLICYHOLDERS / THIRD PARTY

If you represent another insurance carrier or are a guest reporting an incident, please report your claim by phone: 877.425.2467.

Claim Related Resources

Deductible Status

Check the status of your deductible by visiting mydeductible.com and entering the following information from your subrogation notice:

Claim Identification Number (CID)
Claim number
Password

If you do not have the letter containing this information, please contact (866) 617-8276 or msa@craig-is.com.

Auto Repair Shop Locator

Locate a Main Street America Insurance Shop of Choice participant.

Medical Provider Electronic Bill Submission

Are you a medical provider? See our bill submission guidelines.

Why You'll Love Working With Us

“I didn’t think I’d survive this storm financially but my policy did what it was meant to and got us back to where we were. You were straight with me from the start, and I can’t tell you how rare that is anymore. Thank you!”

Matt Blaisdell

Owner - Shining Spaces Cleaning

“I have numerous success stories where claims were handled in such a professional way that clients become customers for life. ”

Mathieu Steele

Agent - Stan Steele Agency

“We believe Main Street America shares many of the same values and truly respects the relationship between the agency and partnering carrier, as well as recognizes and gives back to the communities in which they operate. ”

Brian Daubert

Agent - PayneWest Insurance

“We can always reach an underwriter by phone and get an immediate response. In fact, all of the Main Street America employees we interact with are very helpful and return our calls and emails promptly. ”

George Abbott

Agent - Abbott Insurance Agency

“Whether it is a policy or billing question, Main Street America is always willing to go the extra mile to help answer or resolve the issue. ”

Lora Wehrmann

Agent - Eastern Shore Insurance

“Main Street America has a great willingness to listen and we can always talk with them and get things done. We get very good service and resolution. ”

Kent Spain

Agent - Suffolk Insurance Corporation

“Working with Main Street America is a pleasure. We are truly mutually aligned in our goals for a successful partnership. ”

Doug Bishop

Agent - Bouchard Insurance

“One of the things we love about Main Street America is that our success is the result of teamwork and the strong personal relationships we have developed. ”

Mary Ellen Gullickson

Agent - The Pilzer-Gullickson Group