Experiencing any type of loss is stressful enough. Main Street America Insurance is here to lend a helping hand and listening ear. We are committed to making the claims process as easy as possible to get you back on track quickly after suffering a loss. For added peace of mind, claims can be reported 24/7 because the unexpected can happen at any time. We're ready to be there for you.

You indicated you would like to report a workers’ compensation claim.
Please call our Customer Care Unit 24 hours a day/7 days a week at (877) 425-2467.

You may also contact your local independent insurance agent to report this claim.

You indicated you would like to report a general liability claim.
Please call our Customer Care Unit 24 hours a day/7 days a week at (877) 425-2467.

You may also contact your local independent insurance agent to report this claim.

You indicated you would like to report a commercial agribusiness claim.

Please contact our agribusiness unit at 855-MSA-AGRI (855-672-2474) or AMIC-AGRICLAIMS@msagroup.com.

You indicated you would like to report a surety bonds claim. Please mail your claim to:

Main Street America Insurance - ATTN Bond Claims
55 West Street
Keene, NH 03431

Claim Related Resources

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Windshield & Auto Glass Repair

To report a glass claim, please visit the Safelite website.

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Auto Repair Shop Locator

Locate a Main Street America Insurance Shop of Choice participant.

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Deductible Status

Check the status of your deductible by visiting mydeductible.com and entering the following information from your subrogation notice:

 

  • Claim Identification Number (CID)
  • Claim number
  • Password

 

If you do not have the letter containing this information, please contact (866) 617-8276 or msa@craig-is.com.

Additional Assistance

Your independent agent can also assist you with reporting a claim.

Medical Provider

Electronic Bill Submission

More Details

Hear from our customers

“I have numerous success stories where claims were handled in such a professional way that clients become customers for life. ”
Mathieu Steele
Agent - Stan Steele Agency
“We believe Main Street America shares many of the same values and truly respects the relationship between the agency and partnering carrier, as well as recognizes and gives back to the communities in which they operate. ”
Brian Daubert
Agent - PayneWest Insurance
“We can always reach an underwriter by phone and get an immediate response. In fact, all of the Main Street America employees we interact with are very helpful and return our calls and emails promptly. ”
George Abbott
Agent - Abbott Insurance Agency
“Whether it is a policy or billing question, Main Street America is always willing to go the extra mile to help answer or resolve the issue. ”
Lora Wehrmann
Agent - Eastern Shore Insurance
“Main Street America has a great willingness to listen and we can always talk with them and get things done. We get very good service and resolution. ”
Kent Spain
Agent - Suffolk Insurance Corporation
“Working with Main Street America is a pleasure. We are truly mutually aligned in our goals for a successful partnership. ”
Doug Bishop
Agent - Bouchard Insurance
“One of the things we love about Main Street America is that our success is the result of teamwork and the strong personal relationships we have developed. ”
Mary Ellen Gullickson
Agent - The Pilzer-Gullickson Group
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