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Customer Login


Insurance made easy, anytime
  • Access your policy details 24/7
  • Get your auto ID cards and other policy forms
  • View your billing and payment history
  • Report and check on the status of your claim
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Billing & Policy Service


Pay Your Bill

Your independent agent can assist you with any policy questions or servicing needs. Their name and phone number is located on your billing statement and policy

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Consumer Affairs


Submit a Comment or Concern

(866) 265-7908

Monday – Friday | 8 a.m. – 4 p.m. ET

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Obtain a Quote


Find an Agent
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General Information


(800) 258-5310

Monday – Friday | 8 a.m. – 4 p.m. ET

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Mailing Address


Main Street America Insurance
P.O. Box 2300
Keene, NH 03431

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Press/Media Contact


Steve Gerrish
Director, Corporate Communications
(904) 380-7295
GerrishS@msagroup.com

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Holiday Hours

Our offices observe the following nine holidays for our employees to enjoy time with their families: New Year's Day, Martin Luther King, Jr. Day, Memorial Day, Independence Day, Labor Day, Thanksgiving Day, Day after Thanksgiving, Christmas Eve, Christmas Day. You can still report a claim or pay your bill 24/7 online.