Main Street America Insurance is committed to making the claims process as easy as possible to get you back on track quickly after suffering a loss. For added peace of mind, claims can be reported 24/7 because the unexpected can happen at any time. We're ready to be there for you.

What Type of Claim Are You Here About?

POLICYHOLDERS

To report a business owners or general liability claim, please contact our customer care unit 24/7 at 877.425.2467. Your local, independent insurance agent can also help you file your claim.

POLICYHOLDERS

To report a workers' compensation claim, please contact our customer care unit 24/7 at 877.425.2467. Your local, independent insurance agent can also help you file your claim.

POLICYHOLDERS

We're sorry you've had an incident, and we hope everyone is okay. You may file your commercial auto claim online using our online form. We'll be in touch within 3 business days.

Commercial auto claims may also be filed 24/7 by calling 877.425.2467. Your local, independent insurance agent can also help you file your claim.

Before you call, make sure you have the following:

  • Policy number
  • Time and date of the event
  • Photos of damage to your vehicle or property
  • Contact information of others involved
  • Billing ZIP code
NON-POLICYHOLDERS / THIRD PARTY

If you represent another insurance carrier or are a guest reporting an incident, please report your claim by phone: 877.425.2467.

WINDSHIELD AND AUTO GLASS ONLY

If your claim involves only auto glass such as windshield damage or window glass cracks and chips, please file your claim with our partner Safelite via this online form. Your local insurance agent can also help you file your claim.

POLICYHOLDERS

To report a farm and ranch claim, please contact our Farm and Ranch Claim Assistance at 833.561.3126 and select option 1. Your local, independent insurance agent can also help you file your claim.

POLICYHOLDERS

To report a bonds claim, please mail your claim information to:

Main Street America Insurance
ATTN: Bond Claims
55 West Street
Keene, NH 03431

POLICYHOLDERS

We're sorry you've had an incident, and we hope everyone is okay. You may file your personal auto claim online using our online form. We'll be in touch within 3 business days.

Alternatively, personal auto claims may be filed 24/7 by calling 877.425.2467. Your local, independent insurance agent can also help you file your claim.

Before you call, make sure you have the following:

  • Policy number
  • Time and date of the event
  • Photos of damage to your vehicle or property
  • Contact information of others involved
  • Billing ZIP code

NON-POLICYHOLDERS / THIRD PARTY

If you represent another insurance carrier or are a guest reporting an incident, please complete this form to report your claim.

WINDSHIELD AND AUTO GLASS ONLY

If your claim involves only auto glass such as windshield damage or window glass cracks and chips, please file your claim with our partner Safelite via this online form. Your local insurance agent can also help you file your claim.

POLICYHOLDERS

We're sorry you've had an incident, and we hope everyone is okay. You may file your personal property claim online using our online form. We'll be in touch within 3 business days.

Property claims may also be filed 24/7 by calling 877.425.2467. Your local, independent insurance agent can also help you file your claim.

Before you call, be sure to have the following:

  • Policy number
  • Time and date of the event
  • Photos of damage to your property
  • Contact information of others involved
  • Billing ZIP code
NON-POLICYHOLDERS / THIRD PARTY

If you represent another insurance carrier or are a guest reporting an incident, please report your claim by phone: 877.425.2467.

Claim Related Resources

Deductible Status image
Deductible Status

Check the status of your deductible by visiting mydeductible.com and entering the following information from your subrogation notice:

  • Claim Identification Number (CID)
  • Claim number
  • Password

If you do not have the letter containing this information, please contact (866) 617-8276 or msa@craig-is.com.

Auto Repair Shop Locator image
Auto Repair Shop Locator

Locate a Main Street America Insurance Shop of Choice participant.

Medical Provider Electronic Bill Submission
Medical Provider Electronic Bill Submission

Are you a medical provider? See our bill submission guidelines.

Why You'll Love Working With Us

“Main Street America has always had a comprehensive product, with multiple coverage options. Additionally, my clients have had good feedback from claims. ”
AGENCY OWNER
New York - Appointed for more than 10 years
“Easy to work with, great relationship with marketing rep, good reputation. ”
AGENCY PRODUCER
Florida - Appointed for 5-10 years
“Easy to work with, great rates and easy quoting platform. ”
AGENCY PRODUCER
South Carolina - Appointed for <1 year
“We have a great working relationship with our underwriter. Main Street America is great to work with! ”
AGENCY PRODUCER
Maryland - Appointed for 5-10 years
“The contacts we have for our Main Street America policies are people who are consistently helpful and prompt with responses to our questions! ”
AGENCY PRODUCER
Oklahoma - Appointed for 1-2 years
“Great sales team, very responsive, amazing underwriters, great pricing. ”
AGENCY ACCOUNT MANAGER
Oklahoma - Appointed for 3-5 years
“Main Street America has always been one of our “go-to” companies for small business. ”
AGENCY PRODUCER
South Carolina - Appointed for more than 10 years
“Outstanding underwriting and broad product appetite. Easy to use quoting and issuing system as well. ”
AGENCY TEAM LEAD
Oklahoma - Appointed for 5-10 years
“Great financials, management, claims service and underwriting.”
AGENCY OWNER
Florida - Appointed for more than 10 years
“Main Street America is a very reliable insurance company with great all-around service (sales, service, claims). ”
CUSTOMER SERVICE REPRESENTATIVE
Massachusetts - Appointed for 5-10 years
“Have always had a great relationship with our representative. She is exceptional. ”
AGENCY OWNER
Massachusetts - Appointed for more than 10 years
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